Telekom Romania, part of Deutsche Telekom Group (DTG), is one of the largest telecommunications and ICT providers in Romania. Telekom Romania can leverage the experience of DTG and utilize its own internal and external experience to support local businesses and develop cross-border solutions across Central and Eastern Europe and South East Europe (CEE/SEE).
The company’s broad ICT solutions portfolio, which covers a wide range of products, functionalities, and services, as well as its massive network and datacenter infrastructure (58 datacenters across Europe and over 55,000 square meters of customer space), can be used to roll out new banking services across Romania with agility in mind.
Based on its experience as a large telecommunications provider in the Romanian market — a market that is, in fact, also affected by DX trends and EU regulations — Telekom can use its IT capabilities to align the local banking industry with real-life necessities.
While Telekom can provide banks with multiple ICT managed services or professional services on top of its traditional telecom offerings, which would make it one of few convergent technology providers in the country, this White Paper presents six business-aware domains that can facilitate DX transformation in the context of the openness and security drivers described above. In addition, end-to-end service-level agreements (SLAs) can guarantee the delivery of high quality services and reliable processes for all DX functionalities, reducing the unnecessary burden of managing multiple contracts, suppliers, and SLAs.
The domains explored for openness — mobility, collaboration, and productivity — are in line with branch transformation or omni-channel Interaction approaches, and can be used in diverse ways to improve customer experience and the brand perception of a particular bank.
The presented security areas — perimeter security, integrated cyberdefense, and insights security — come from proven vendors on the global market, and can be used to respond to immediate needs or for security-related operational effectiveness initiatives.